Ben & Jerry's Reviews
(Rated by 13 users)
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Payment Methods
- Credit/Debit Cards
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Today's Best Deals
Overall Rating
4.4
Base on 13 Reviews
Ratings by Feature
Ratings by Feature
- Price & Quality4.8
- Shipping & Delivery4.6
- Customer Service4.7
- Good Value4.8
- Return Policy4.5
Recent Customer Reviews (13)
Alfie West
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Alisha Wall
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Dreux Laprise
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Valiant Landry
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Estelle Warren
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Bryan Chastain
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Michelle Kirsch
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Alyssa Christian
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Anne Merkelbach
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Amber Farrell
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Ben & Jerry's Pricing
Mini Cups
$3.99
Pints
$6.99
Scoop Shops
$4.99 - $6.99
Sundaes and Shakes
$5.99 - $8.99
Payment Methods
Accepted Payment Options:
Prices for items on Benjerry.com vary widely depending on the type of clothing and promotions available. Typical price ranges include:
Credit/Debit Cards
Payment Process
- Payments can be made online during the checkout process.
- For Ben & Jerry's credit card payments, options include online payments, mail, or phone calls, but in-store payments are not accepted.
Refund Information
Refunds for returns will be processed back to the original payment method used during the purchase.
Ben & Jerry's Pros & Cons
Pros
1
Social Mission: Ben & Jerry's has a strong social mission aimed at eliminating injustices in communities by integrating these concerns into their business activities.
2
Customer Satisfaction: Despite some negative reviews, Ben & Jerry's has an average rating of 3.6 from 7866 reviews on Yelp, indicating that most customers are generally satisfied.
3
Unique Flavors: Ben & Jerry's is known for its unique and creative ice cream flavors, which often include mix-ins like chocolate cookie bits and graham cracker swirls.
CONS
1
Customer Service Issues: Many customers have reported poor customer service, including unresponsive representatives and unhelpful staff.
2
Ingredient Concerns: Some flavors contain unnatural ingredients like hydrogenated oils, alkalized cocoa, and synthetic vanilla, which can be a concern for health-conscious consumers.
3
High Price Level: Consumers have noted that the price level of Ben & Jerry's products is high, which may deter some customers.
4
Greenwashing Allegations: Ben & Jerry's has been accused of greenwashing due to its sourcing of milk from industrial operations (CAFOs) and its environmental impact.
Ben & Jerry's Features and Benefits
Features
Product Variety
A wide range of ice cream flavors, frozen yogurt, sorbet, and non-dairy options.
Scoop Shops & Catering
Information on finding nearby scoop shops and catering services for events.
Instant Delivery
Option to order ice cream for immediate delivery.
Social & Environmental Activism
Commitment to social justice, environmental protection, and supporting marginalized communities.
Mission & Values
Focus on linked prosperity, ensuring that all parts of the mission thrive equally.
Thoughtful Ingredients
Use of wholesome, natural ingredients that support positive change.
Shared Success
Aim to create prosperity for everyone connected to the business.
Community Involvement
Building awareness and support for various social and environmental issues.
Social Mission
Ben & Jerry's has a strong social mission aimed at eliminating injustices in communities by integrating these concerns into their business activities.
Customer Satisfaction
Despite some negative reviews, Ben & Jerry's has an average rating of 3.6 from 7866 reviews on Yelp, indicating that most customers are generally satisfied.
Unique Flavors
Ben & Jerry's is known for its unique and creative ice cream flavors, which often include mix-ins like chocolate cookie bits and graham cracker swirls.